CloudSigma would like to inform you that we have performed an emergency maintenance of one of our routers in Riyadh. The works were focused on the diagnostic of a possible faulty network card or hardware. The actual maintenance took 5 hours hours in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: During the maintenance there were several network disruptions on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services for approximately 70 minute in total.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Jun 29, 2022 - 20:32 UTC
Update
CloudSigma would like to inform you that the Emergency Network maintenance of the Riyadh cloud will be extended with an additional 1 hour.
Posted Jun 29, 2022 - 18:56 UTC
Update
CloudSigma would like to inform you that the Emergency Network maintenance of the Riyadh cloud will be extended with an additional 1 hour.
Posted Jun 29, 2022 - 17:46 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2022 - 15:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to do emergency maintenance of one of our routers in Riyadh. The works will be focused on the diagnostic of a possible faulty network card or hardware. The actual maintenance is expected to take 3 hours in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There may be interruptions and/or packet loss on the already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.