[RUH] Hardware maintenance
Scheduled Maintenance Report for ruh
Completed
CloudSigma would like to inform you that the planned hardware maintenance in our Riyadh cloud location was completed with success. During the maintenance works, we replaced failed drives in two of the boxes sustaining the object storage. The actual works took 3 hours and 30 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff

IMPACT:
There was no impact on the running Object storage services. There was a network outage during the same time, but the two events are not related.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Jun 28, 2022 - 11:33 UTC
Update
CloudSigma would like to inform you that the planned hardware maintenance in our Riyadh cloud location was completed with success. During the maintenance works, we replaced failed drives in two of the boxes sustaining the object storage. The actual works took 3 hours and 30 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff

IMPACT:
There was no impact on the running Object storage services. There was a network outage during the same time, but the two events are not related.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Jun 28, 2022 - 11:32 UTC
Update
CloudSigma would like to inform you that due to the unexpected network issue, we need to extend the maintenance works by one hour.
Posted Jun 28, 2022 - 10:39 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2022 - 08:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform hardware maintenance in our Riyadh cloud location. During the maintenance works, we will be replacing failed drives in two of the boxes sustaining the object storage. The actual works are planned to take no longer than 2 hours and 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Jun 23, 2022 - 13:06 UTC
This scheduled maintenance affected: Riyadh Cloud.