CloudSigma Riyadh, Saudi Arabia
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 2023 - 10:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a planned software upgrade of the Object Storage environment in our Riyadh cloud. During the maintenance, we will carry out software upgrades on the object storage nodes. The actual works are to take up to 6 hours in total.

IMPACT:
During the maintenance window, the object storage services will not be available for about 1 hour.

Riyadh Cloud ? Under Maintenance
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[RUH] API Server Maintenance Feb 3, 2023 08:00-09:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

Posted on Jan 27, 2023 - 01:28 UTC
Riyadh API (response time)
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Past Incidents
Jan 27, 2023

Unresolved incident: [RUH] Object Storage Maintenance.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - CloudSigma would like to inform you that the issue with the degraded performance on our network infrastructure in the Riyadh cloud, has been fixed.

Please take our apologies for the inconvenience caused!

Jan 25, 23:16 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing degraded network performance and packet loss in our Riyadh location and packet loss from certain points of the world.

Our operations team is working to resolve the issue as fast as possible.

Please take our apologies for the inconvenience caused!

Jan 25, 22:09 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Completed - CloudSigma would like to inform you that we performed an emergency maintenance on our network infrastructure of the Riyadh cloud. More precisely, we performed cabling works on the hardware sustaining the Cloud.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:

During the maintenance, there was no interruption in the public or private networking.

Jan 19, 16:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance on our network infrastructure of the Riyadh cloud. More precisely, we will be performing cabling works on the hardware sustaining the Cloud.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there won’t be any interruption in the public or private networking.

Jan 19, 10:33 UTC
Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023
Resolved - CloudSigma would like to inform you that the Riyadh cloud is back online.

Our DevOps team is working to identify the root cause of today's outage. You will be provided with detailed root-cause analyses for the incident as soon as this is done.

Jan 16, 00:28 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing a network outage in our Riyadh DC location. The cloud is currently unreachable

Our operations team is working to resolve the issue as fast as possible.

Jan 16, 00:21 UTC
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.