CloudSigma Riyadh, Saudi Arabia
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Riyadh Cloud ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Riyadh API (response time)
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Latency from North America
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Latency from Asia-Pacific
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Latency from Latin America
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Latency from Europe
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Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
[RUH] Degraded network performance
Resolved - CloudSigma would like to inform you that the network issues in our Riyadh cloud location have been resolved and the connectivity to the cloud is back to normal.

Please accept our sincere apologies for any caused inconvenience.
Sep 16, 23:05 UTC
Update - CloudSigma would like to let you know that currently, we experience packet loss to our Riyadh cloud location. Packet loss is observed in the connection from certain points of the world to the cloud.

IMPACT:
Due to the nature of the issue, some of our customers might be unable to reach their servers or the WebApp from the international peering.
The issue is escalated to our Operations team and they are working on solving the problem.

Please accept our sincere apologies for any inconvenience caused.
Sep 16, 22:37 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a degraded network performance in our Riyadh cloud. Some customers may experience network interruptions.

We are working to identify the problem.
Sep 16, 21:56 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
[RUH] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that we have completed a scheduled maintenance of our storage cluster in the Riyadh cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 3 hours and 50 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was not a service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 10, 11:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Riyadh cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 4 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Sep 4, 19:42 UTC
Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

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